The Server Administrator is responsible for maintaining the stability, performance and security of the organisation's server infrastructure. The role focuses on Dell server environments, virtualisation platforms and effective vendor management to support reliable IT services, business continuity and infrastructure performance.

Key Responsibilities

• Administer, configure, monitor and troubleshoot Dell server environments.
• Use Dell OpenManage tools for system-health monitoring, firmware updates and lifecycle management.
• Maintain server availability, performance and security.
• Manage and support hypervisor platforms.
• Deploy, configure and maintain virtual machines and cluster environments.
• Monitor resource utilisation and optimise performance across virtualised infrastructure.
• Act as the primary liaison with hardware and software vendors.
• Log, track and escalate support incidents through to resolution.
• Monitor vendor SLAs and ensure timely service delivery.
• Manage maintenance contracts, renewals and licensing requirements.
• Collaborate with Systems and Platform Engineering teams to align infrastructure with business needs.
• Maintain accurate documentation covering configurations, incidents and vendor interactions.
• Report on system performance, operational metrics and identified risks.
• Contribute technical expertise to infrastructure projects and initiatives.

Minimum Requirements

• 3-5 years' experience in server administration or IT infrastructure roles.
• Strong hands-on experience with Dell server hardware, including troubleshooting and lifecycle management.
• Practical experience using Dell OpenManage for monitoring and maintenance.
• Experience administering virtual environments, including VM deployment, clustering and performance tuning.
• Experience with hypervisor platforms such as Proxmox, VMware or Hyper-V.
• Vendor-management experience, including ticketing, SLA oversight, escalation handling and contract coordination.
• Experience working within structured IT or engineering teams.
• Solid understanding of networking, storage and system-security principles.
• Knowledge of TCP/IP, DNS and DHCP.
• Knowledge of SAN/NAS storage.
• Understanding of system security, patching and access-control practices.

Advantageous Experience

• Proxmox experience.
• Exposure to VMware, Hyper-V or multi-hypervisor environments.
• Familiarity with SAN/NAS storage and core networking concepts.
• Experience with monitoring and performance-management tools.
• Understanding of ITIL or structured incident and change-management practices.

Key Competencies

• Strong analytical and technical problem-solving ability.
• Strong documentation and reporting discipline.
• Effective collaboration across technical and business teams.
• Clear communication with technical and non-technical stakeholders.
• Strong organisational skills.
• Ability to manage multiple priorities in a dynamic environment.

Additional Information

Relevant systems and tools include Dell OpenManage Suite, Proxmox VE or equivalent hypervisors, ITSM and ticketing tools such as ServiceNow or Jira, monitoring platforms such as Nagios or Zabbix, documentation platforms such as Confluence or SharePoint, and Microsoft Teams and Outlook.

If you meet the requirements and would like to be considered for this opportunity, please submit your application through the link provided. Only candidates who meet the role requirements will be contacted.